Frequently Asked Questions

• Why Choose Managed Meraki?

  Cisco Meraki provides a powerful, cloud-managed suite of networking and security equipment—access points, switches, firewalls, SD-WAN, and cameras—all accessible from a single intuitive dashboard. Managed by Velocity Tech, this technology becomes even more powerful.

  🔧 Simplified IT Management

  Say goodbye to complex network setups and manual configuration. With Velocity Tech managing your Meraki infrastructure, we handle everything—from deployment and updates to ongoing monitoring and troubleshooting—so your team can stay focused on core business priorities.

  🌐 Total Visibility & Control

  Get a clear, real-time view of your entire network from anywhere with the Meraki dashboard. As your managed service provider, we can provide custom reporting, proactive alerts, and intelligent insights to keep your environment running smoothly.

  🔒 Built-In Security

  Meraki’s advanced threat protection, content filtering, and zero-touch provisioning are enhanced with our expert oversight. We ensure your network adheres to best practices, including compliance with standards like CMMC, HIPAA, and PCI-DSS where applicable.

  ⚡ Faster Deployments & Scalability

  Velocity Tech’s experienced engineers rapidly deploy Meraki environments across multiple locations with minimal disruption. As your business grows, scaling your network is as easy as shipping and plugging in a device—we handle the rest.

  💼 Turnkey Solution with 24/7 Support

  Our managed Meraki service includes round-the-clock monitoring, configuration backups, firmware updates, and access to our U.S.-based helpdesk. We become your virtual IT department, ready to resolve issues before they impact operations.

• Why Velocity Tech?

  As a trusted MSP with deep experience in secure, cloud-managed infrastructure, Velocity Tech brings a personalized approach to every client engagement. We don’t just install Meraki gear—we align your technology with your business strategy.

  • 🧠 Certified Meraki Experts

  • 🔄 Proven onboarding and migration processes

  • 🛡️ Security-first mindset with compliance support

  • 🤝 Dedicated account management and strategic advising

• What is a Managed Network?

  A managed network is a fully outsourced IT infrastructure service where a third-party provider—like Velocity Tech—monitors, maintains, and optimizes your network on your behalf. Instead of relying on internal staff to handle everything from connectivity issues to security updates, organizations can offload these responsibilities to a dedicated team of experts.

  Managed networks typically include services like:

  • 24/7 Network Monitoring
    Continuous oversight to detect and resolve issues before they impact your business.

  • Configuration & Change Management
    Experts manage network devices like switches, routers, and firewalls to ensure they’re securely configured and updated.

  • Performance Optimization
    Regular tuning and reporting to keep your systems running at peak performance, even as your business grows.

  • Security & Compliance Support
    Ongoing management of firewalls, encryption, and access controls, aligned with industry regulations and best practices.

• Why Use a Managed Network?

  A managed network simplifies your IT operations, reduces overhead, and improves network reliability. Instead of reacting to problems, you get proactive, preventative support—keeping downtime low and productivity high.

  Benefits include:

  • Predictable IT Costs with subscription-based pricing

  • Improved Security Posture through consistent patching and threat monitoring

  • Faster Response Times with 24/7 technical support

  • Scalability to grow your network as your business evolves

• Who Benefits from a Managed Network?

  From startups to enterprise organizations, any business with limited IT resources or a desire to focus on core operations can benefit from a managed network. Whether you’re managing a single location or multiple offices across regions, Velocity Tech ensures your network infrastructure is always available, secure, and optimized for performance.

• Does Meraki support VPN connections

  YES!  Meraki supports secure VPN connectivity; both point-to-point and client VPN.  AnyConnect support guarantees you have a safe, flexible, and reliable method of connecting to your IT infrastructure.